Just before your appointment, you should position yourself in a private setting which you can remain in for the duration of your Video Visit. Ideally, you should be in a seated position with your device propped up in front of you. It’s important that your device is stable so positioning the device in a fixed location is ideal. Your dermatologist will be able to best evaluate any condition if they are able to see you clearly.
During your time with the dermatologist, they may ask you to pick up your device to show them a specific area of your skin, hair or nails. Make sure you are dressed in a way that allows your dermatologist to easily see your issue. And should you be asked to move your device to show the dermatologist your issue, please be mindful of any movement of the device by holding it as steady as possible.
One final tip: Since dermatology is a visual field of medicine, even small details like lighting can make a big difference. Make sure you are positioned in an area with adequate overhead lighting. While window lighting can provide a nice natural light, sometimes window lighting creates shadows or glare. So, if you have the option, position yourself in an area that has overhead lighting as opposed to light coming through a window, or light shining on you from an angle.
If you need assistance preparing for your Video Visit, or if you have any other questions, please call us at (516) 621-1982 or email firstname.lastname@example.org. We will respond to you promptly.